Last updated: August 4, 2026
Jindo is built for families. We collect only what we need to run the app, we don’t sell your data, and we don’t show ads.
Jindo (“we”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use the Jindo mobile application (“App”) for iPhone and iPad, our website at hellojindo.com, and related services (together, the “Services”).
Depending on how you interact with us, we may collect:
We use information to:
We do not sell your personal information. We share information only as needed to run the Services, including:
Any third party with whom we share user data in compliance with applicable law and Apple’s App Store Review Guidelines — including analytics tools, advertising networks, and third-party SDKs, as well as any parent, subsidiary, or other related entities that will have access to user data — will provide the same or equal protection of user data as stated in this Privacy Policy and required by those Guidelines. We do not use advertising networks or third-party advertising SDKs in the App.
We use trusted third-party providers to operate Jindo:
Jindo can send notifications to help your household stay coordinated. Some alerts are delivered through Apple’s Push Notification service (remote notifications initiated from our servers); others are scheduled on your device (such as a daily meal summary at 7:00 a.m. local time). We use your notification category preferences and timezone to decide what to send. We do not use notifications for advertising. You control categories in the App and can disable notifications entirely in iOS Settings.
We keep information for as long as your account is active or as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. You may delete your account in the App’s settings (Privacy), which removes your personal data from our active systems, subject to certain legal exceptions and limited backup retention periods. After deletion, residual copies may persist in encrypted backups for a limited time before they are overwritten in the ordinary course of operations.
Household shared data is tied to the household. If a household owner deletes their account or deletes the household, shared household content (such as shared calendar, task, meal, and recipe data) is removed from our active systems. Owners must remove other members who sign in on their own devices before deleting the household or the owner’s account. Cancelling a subscription stops paid access when the entitlement ends but does not by itself delete accounts or household data — use in-app deletion for that. See our Terms of Use (Household continuity) for more detail.
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission over the Internet is completely secure; we work to apply practices appropriate to the sensitivity of the data we process.
Jindo is intended for adults coordinating a household. We do not knowingly allow children under 13 to create Jindo accounts or sign in as independent users. Account holders who create households must be at least 18 (or the age of majority where higher). Invited members who use Jindo on their own device must be at least 13. Age requirements are also described in our Terms of Use.
Adults may add household member profiles for children under 13 (for example, by choosing that they will manage the child’s profile). In that case, we may store information the adult provides about the child — such as name, birth date, family role, assigned chores or events, and other household content — so the household can coordinate. That information is visible to household members according to how the App is designed. We treat this as information provided by a parent or guardian about their child, not as an invitation for the child to create their own account.
We do not knowingly collect personal information directly from children under 13 for the purpose of creating an independent Jindo account. We do not use children’s information for advertising, sell it, or share it with third parties for their own marketing. If an adult marks a member as having their own device, that person must meet our minimum account age; do not invite a child under 13 to sign in on their own device.
Parents and guardians are responsible for the accuracy of information they enter about children and for consenting to our processing of that information as described in this policy. If you believe we have collected personal information from a child under 13 in a manner inconsistent with this policy (for example, an under-13 user created an account), contact us at support@hellojindo.com. We will investigate and take appropriate steps, including deleting the information where required.
You can control how we collect and use certain information:
Depending on where you live, you may also have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at the email below.
If you are in California, you may have additional rights under the CCPA/CPRA. We do not “sell” or “share” personal information as those terms are defined by California law.
If you access the Services from outside the United States, your information may be processed in the United States and other countries where we or our providers operate, which may have different data protection rules than your country.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. For material changes, we will provide additional notice as appropriate (such as in-app notice or email).
Questions about this Privacy Policy? Contact us at support@hellojindo.com.